The Curriculum

Six modules.
One transformative series.

Our evidence-based curriculum was built for the senior learning context and refined through delivery across Canada. Each module is designed to stand alone or function as part of the full series.

Module Overview

What residents learn across six sessions

Each module addresses a distinct fraud category with real-world examples, group exercises, and scenario-based practice. No technology required.

1
60 min · Foundational
Why Seniors Are Targeted — and Why It's Not Their Fault

An honest, shame-free introduction to the fraud landscape. Residents learn why older adults are disproportionately targeted and what psychological tactics fraudsters use — building the critical lens that underpins all future sessions.

The psychology of financial deception
Why seniors are the #1 target demographic
Common emotional triggers fraudsters exploit
How to talk to family about scam risk without shame
Foundational No tech required
2
75 min · High priority
Phone & Impersonation Scams

Phone scams remain the most common fraud vector for seniors. This session uses real scripts and live practice to help residents recognize the patterns — and practice saying no.

CRA impersonation scams (exact scripts used)
Grandparent / family emergency scams
Tech support cold calls
Practice exercise: role-playing suspicious calls
Phone-based Role-play exercise
3
75 min · Growing threat
Email, Online & Romance Fraud

Digital fraud is rapidly growing among seniors. This session teaches participants to recognize the signs without requiring them to be tech-literate — focusing on the emotional and behavioral patterns rather than technical details.

Phishing emails — spotting fake banks and services
Social media manipulation and account impersonation
Online romance scams — the long-game emotional trap
Red flag checklist for digital communication
Digital No device needed
4
60 min · In-person threats
Mail, Door-to-Door & In-Person Fraud

Physical fraud is still widespread and particularly effective against isolated seniors. This module covers the tactics used in person and by mail — and how to safely disengage without confrontation.

Lottery and prize mail scams
Unsolicited contractor and home repair fraud
Charity impersonation at the door
How to disengage safely from high-pressure approaches
In-person Scenario-based
5
60 min · Action-focused
What To Do When You're Targeted

Recognition is only half the battle. This module equips residents with a clear action plan — who to call, how to report, how to protect themselves after contact, and how to talk to family members without shame.

The Canadian Anti-Fraud Centre (CAFC) reporting process
How to talk to a family member about suspected fraud
Steps to take immediately after targeted contact
Reducing shame — fraud is designed to fool everyone
Action plan Family communication
6
75 min · Capstone
Review, Graduation & Peer Certification

A celebratory final session that reinforces the full series through group review and scenario challenge, culminating in a personal Scam Prevention Certificate — a meaningful, shareable milestone for residents and their families.

Series review via group quiz and scenario challenge
Open Q&A — participants share and validate experiences
Graduation ceremony and certificate presentation
Photo opportunity and family-shareable materials
Certificate awarded Family-shareable

Threat Coverage

Every major scam type. Covered.

The curriculum is comprehensive by design. Here's the full range of fraud tactics residents learn to recognize.

📞
CRA Phone Scams
Fake government agents demanding immediate tax payment
High frequency
👴
Grandparent Scams
Impersonating a grandchild in urgent need of bail money
High frequency
💻
Tech Support Fraud
Fake virus alerts and remote access requests
High frequency
💌
Romance Scams
Long-term emotional manipulation leading to money requests
Growing rapidly
🏆
Lottery Fraud
"You've won — just pay the processing fee first"
Common
🔨
Contractor Scams
Unsolicited home repair with large upfront deposits
Common
📧
Phishing Emails
Fake banking, Canada Post, and service provider messages
High frequency
❤️
Charity Fraud
Impersonating legitimate charities for donations
Seasonal spikes

Teaching Approach

Why this curriculum actually works

Standard fraud awareness materials fail seniors because they're not designed for the senior learning context. Ours are.

🗣️

Peer-delivered education

Research consistently shows that peer delivery — learning from someone relatable in an informal setting — produces 2–3× higher retention than lecture formats. Our student facilitators are the curriculum's most important feature.

🔁

Spaced repetition across sessions

Each session opens with a review of the prior week's material. This spaced repetition approach is the most evidence-backed method for long-term knowledge retention in older adults.

🎭

Scenario-based practice

Residents don't just hear about scams — they practice responding to them. Role-playing a suspicious phone call is dramatically more effective than reading a warning poster.

😌

Shame-free framing

Many seniors who have been targeted by fraud never report it — because they're ashamed. Our curriculum explicitly dismantles that shame. Scams are engineered deception. Falling for one is not a failure.

📋

No technology required

The entire curriculum is delivered without screens, apps, or devices. Large-format print materials, conversational exercises, and laminated takeaway cards are the tools — not laptops or slideshows.

🎖️

Positive reinforcement

Certification, recognition, and celebration are built into the model. Completing the program is a milestone — one residents share with family. That social reinforcement drives knowledge application after the program ends.

Why It's Different

Bridging Generations vs. standard fraud awareness

✅ Bridging Generations

Peer-delivered by trained student facilitators

Six-session series with spaced repetition

Active, scenario-based learning — not passive

No technology or devices required

Shame-free, emotionally intelligent framing

Pre/post assessment with measurable outcomes

Certificate and graduation ceremony

Delivered at the community — no transport required

❌ Typical awareness programs

One-off presentation by a guest speaker

Single session — no reinforcement or follow-up

Passive — residents watch, don't practice

Often slide-deck based or requires devices

Warning-focused — can induce anxiety and shame

No assessment or outcome measurement

No recognition or completion milestone

Often requires residents to travel to a venue

📄 Request the Full Curriculum Package

Get the complete module outlines, sample session plans, assessment tools, and operator onboarding guide.

Next Step

See how this integrates with your community.

Our curriculum is designed to work within your existing activity calendar — minimal disruption, maximum impact.